Josh Freed

About Josh Freed

I’m a strategic program and product leader with 15+ years of experience delivering cross-functional initiatives that align vision with execution. I thrive in complex environments where clarity, collaboration, and outcome-focused leadership drive results.Currently, I serve as a Contract IT Project Manager at Acrisure. I lead infrastructure migrations for 10+ agency partners and counting as they move to new files, voice, data center, and network solutions. I also manage multiple security projects focused on helping the organization become SOX-compliant.While at Hagerty, I led the launch of a next-gen cloud enterprise data warehouse, enabling 10+ enterprise reports and an AI-driven claims model that reduced fraud by 20%. I shaped a multi-year roadmap and delivered 30+ features tied to infrastructure, reporting, and business insights. I also drove a cost-saving initiative that replaced a third-party tool, saving over $1M, and implemented a data integrity framework that cut quality errors by 80%.I bring deep experience working with cloud platforms, data pipelines, internal tooling, and enterprise architecture. I thrive in technical environments and work closely with engineering, analytics, and architecture teams to build scalable, reliable solutions that meet business needs.Earlier at Auto-Owners Insurance, I led a top corporate initiative that generated $11M+ in premium revenue, mentoring team leads and coordinating delivery across five divisions. I also supported multi-project efforts during major acquisitions and built internal tools that improved speed, quality, and collaboration.I lead with trust, autonomy, and a focus on impact. I’m drawn to opportunities where I can influence outcomes, build scalable systems, and help others grow while moving meaningful work forward.

Experience

1. IT Project Manager

   Acrisure

   Apr 2025 — Present

   Orchestrate infrastructure migrations for 10+ agency partners and counting, successfully movingeach to new files, VOIP, data center, and network solutions• Direct multiple security-related projects to move organization towards SOX compliance, includingautomation of user access reviews that will result in 40% time reduction• Defined new SOPs for data center integrations resulting in 33% faster project completion, and costtracking that led to increased budget visibility and better prioritization

Education

• Central Michigan University

  BS, Psychology, Information Technology

Skills

• Programming
• Technical Writing
• Html
• Confluence
• Software Development
• Scrum
• Project Management
• Public Speaking
• Leadership Development
• Customer Service
• Visual Basic
• Agile Project Management
• Ibm Content Navigator
• Datacap
• Jira
• Leadership
• Visual C#
• Javascript
• Css
• Xml
• Test Planning
• Testing