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Start for FreeJoseph Ginu Gj
Team Lead - IT Service Operations @Te Wānanga o Aotearoa
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WORK HISTORY
Team Lead - IT Service Operations @Te Wānanga o Aotearoa
NZ
EDUCATION
UCOL
PGDICT, Information Technology
Software Technology Park India
Diploma in Hardware and Networking, Information Technology
University of Kerala
Under Graduation
SKILLS
ABOUT JOSEPH GINU GJ
STRENGTHS:Highly skilled in Server 2012 R2 domain administration, Office 365 and Microsoft SharePoint Online. Proven track record of achieving consistent SLA’s. Passionate in taking up additional responsibilities. Strong knowledge in Microsoft technologies with experience over 20+ years. I am a seasoned Technical Services Engineer with long service experience with one of the major IT education support providers in the UK. I am competent in L1 and L2 network troubleshooting, problem solving and quality management in service delivery perspective. TECHNICAL SKILLS:• Managing Microsoft Server 2008, 2012 R2 domain administration.• Managing active directory service and group policies.• Azure portal administration.• Highly skilled in Microsoft Office 365 and SharePoint Online Services.• Installing, configuring and troubleshooting Microsoft CRM.• Managing IIS, DNS and DHCP servers.• Managing and troubleshooting of antivirus and backup solutions.• Installing, configuring and troubleshooting of network printers.• Cisco - Routing and Switching.• Carrying out proactive maintenance on Microsoft servers and desktops.• Experienced working in customized operating systems for School networks.• Excellent troubleshooting skills in complex software and hardware issues.• Managing Citrix and Propalms clients.• Expertise in VMware and Oracle VirtualBox.• Installing, configuring and troubleshooting Ubuntu Server.
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