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Joe Daddona

Senior Vice President - Operations Group @Shift4

Easton, PA, US
EMAILS
j•••••••@shift4.com
MOBILE NUMBERS
+14•••••••49

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WORK HISTORY

Oct 2019 — Present

Senior Vice President - Operations Group @Shift4

Allentown, PA, US

As the SVP Operations, I am responsible for overseeing the day-to-day operations across customer onboarding, installation, support, risk ops, enterprise ops teams and shared services ensuring the development and implementation of efficient processes to meet the current and future needs of the organization. Joe started his career with Shift4 in 2007, succeeding in a variety of leadership roles with the company.”NYSE: FOUR

SKILLS

Certified TrainerMarketing StrategyDirect SalesUnderwritingCustomer Service ManagementStrategic PartnershipsBoardingSalesforce.comPayment Card ProcessingProduct ManagementMerchant ServicesTechnical SupportPosStart-UpsEcommerceFnboTeam LeadershipSales ProcessAccount ManagementAuthorize.netTechnical Support ManagementStrategic PlanningLeadershipExperienced Business AnalystTsysCredit CardsElectronic PaymentsRetailB2bRelationship ManagementTeam BuildingManagementSales ManagementBankingPoint of Sale (Pos) SystemsAnalysisBusiness DevelopmentPaymentechSales OperationsHelp Desk Support

ABOUT JOE DADDONA

Joe started his career in the Merchant Services Industry in 2007. He has succeeded in a variety of leadership roles, leading up to his current role as SVP, Operations Group.Joe is a results -driven management executive with high concentration in electronic payments environment. Skilled at analyzing strengths and weaknesses of existing operations and implementing strategies, processes and technologies to improve productivity and efficiency. Proven change agent that renders positive corporate culture resulting in exceptional team performance, high customer satisfaction, cost reduction and increased revenue. Possess the ability to adapt to changing markets and competencies with professionalism and integrity.Specialties:*Relationship Management*Action Planning*Mentoring & Motivation*Leadership Development*Policy/Procedure Development*Project Management/Implementation*Operational Efficiency*Training & Development*Very High Energy & Hands On ApproachNYSE: FOUR

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