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Joseph Outschoorn
IT Solution Delivery Manager - Application Lifecycle Management (Alm) @Downer
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WORK HISTORY
IT Solution Delivery Manager - Application Lifecycle Management (Alm) @Downer
AU
Leading provider of integrated services in Australia and New Zealand.Accountabilities and responsibilities• Developed and applied continuous improvement plans to update the ALM service process & templates used in delivery of the service• Developed overarching view of the Application Technical Health assessment for Group IT supported applications with input from respective Application Support Groups• Defined ALM scope, prioritisation and end to end delivery management of ALM inscope applications remediation plans.• Prioritised and managed ALM Scope items in collaboration with Downer management• Worked closely with the business, other IT resources and vendor partners ensuring that Delivery is managed, using Agile methodologies and ceremonies, with sprints aligned to agreed priorities and available capacity• Identified Key Constraints, Assumptions, Risks, Dependencies and Issues derived from Lifecycle Plans• Worked with the IT & business stakeholders to determine key business needs / requirements and ensuring appropriate options are considered to apply the approved remediation treatments• Managed the ALM service delivery which includes Application Technical Health assessment consolidation, development of remediation Treatment plans for all ALM inscope applications and the execution to apply the approved remediation treatments • Ensured that all system changes were made in accordance with the Downer IT Change Management policies and procedures as well as application design principles. • Maintained clear communication with customers, key business stakeholders and vendors.• Ensured that systems documentation and templates were accurate and up-to-date• Liaised closely with projects delivering new or changes to In-scope applications impacting ALM delivery planning• Ensured software license usage is in compliance with vendor licensing terms
EDUCATION
Australian Computer Society
Certification
Institute of Data Processing Management
Higher National Diploma
University of Technology, Sydney
Master of Science (MS)
British Computer Society
Higher National Diploma
ABOUT JOSEPH OUTSCHOORN
IT Manager with extensive experience in the areas of application maintenance and support, operations support, database support, application development, application lifecycle management and outsourcing. The majority of my experience has been within the financial services industry namely, major banks in Australia and overseas. I am interested in any challenging management positions across any industry. My specialties are: Stabilizing environments with a view to improve performance and reducing downtime, application development and support, application lifecycle management, people care management, budget control and establishing strong working relationships with clients.
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