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Jose M Rivera
VP Analytic Consultant Iv @Wells Fargo
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WORK HISTORY
VP Analytic Consultant Iv @Wells Fargo
Developed Text Analytic System with the aim to collect Voice of the customer (VOC) identifying areas of opportunity to enhance the customer experiences.Applied Six Sigma Methodology to improve operations, procedures, technology, and business metrics and practices.
SKILLS
ABOUT JOSE M RIVERA
Continuous process improvement is about passionate, visible, empower, and animate others to tear down barriers “why not\". Define clearly your visual and walk forward.Specialties: Project management, Six Sigma, & Kaizen Operation Research Business Intelligence Instructor in Statistic and Process Improvement Statistics, Forecast & Predictive Model Customer Experiences & First Call Resolution Market and Consumer Research & Geographic Information System (GIS) strategy Text Mining Analytic Changing Employees Behavior Customer Relationship Management
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