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Billing Operations Analyst @Ta Connections
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WORK HISTORY
Billing Operations Analyst @Ta Connections
Lexington, KY, US
Establish performance metrics and KPI’s for billing department*Developed and prepare regular operational reports on individual and team performance, Identify and propose process improvements to gain efficienciesPerform ad hoc reporting as necessaryPartner with IT and internal developers on potential automated solutions with the goal of improving speed, accuracy, internal controls, and reporting within the departmentProvide guidance and assistance to the billing operations support specialist in the creation of written policies and proceduresAssist the billing operations support specialist in the creation of a central repository for all billing client documentation, processes, contracts, contacts, and special procedures
EDUCATION
Eastern Kentucky University
Master of Music, Vocal Music
Louisville Male High School
High School Diploma
Transylvania University
Bachelor of Arts, Applied Vocal Music
SKILLS
ABOUT JORDAN WHITE
Personally, I am a painter, musician, sports fan, dog mom, homeowner, trivia champion…
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