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Jonelle Sherburne
Insurance Agent @Cross Insurance
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WORK HISTORY
Insurance Agent @Cross Insurance
Portland, ME, US
Effectively manage daily operations while delivering exceptional customer service to existing clients and actively pursuing new business opportunities with both current and prospective clients.The 2024 Outstanding CSR of the Year State Winner.
SKILLS
ABOUT JONELLE SHERBURNE
Accomplished Manager with a track record of developing and executing human resource strategies in support of growth, scale and competitive advantage. Highly skilled at creating, implementing and supporting “people strategies” that positively impact operations and improve organizational outcomes. Experience in multiple aspects of human resource operations including team building, recruiting, performance management, employee relations, training, and organizational development. Exceptional management skills augmented from years of hands-on people development with an ability to pinpoint operational weaknesses and propose relevant solutions that enhance productivity. Recognized as a team builder and leader that strives for excellence, leads by trust, and is energized by new challenges, innovation and continuous improvement.Core Competencies:Coaching & Mentoring | Team Leadership | Performance Management | Associate OnboardingRecruiting & Hiring | Cross-Functional Collaboration | Employee Retention | HR Policy Development | Applicant Screening | Communication Strategies | Labor Scheduling | Workflow Management | Associate Reviews | Interviewing
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