Jonathan Retta

Enterprise Customer Success Manager @Cascade

New York, NY, US

EMAILS

[email protected]

MOBILE NUMBERS

+17•••••••24

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WORK HISTORY

Nov 2023 — Present

Enterprise Customer Success Manager @Cascade

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NY, US

EDUCATION

2006 — 2011

Vanderbilt University

BS, Engineering Science, Engineering Management, Corporate Strategy

SKILLS

Project ManagementStatisticsJiraLeadershipSoftware ImplementationHubspotBusiness Process ImprovementMarket ResearchEditingMatlabSaasSupply Chain ManagementBusiness IntelligenceCssIT OperationsEnterprise SoftwareAccount ManagementData AnalysisSocial MediaResearchPowerpointMicrosoft ExcelStrategyIntegrationMac OsCloud ComputingTechnical WritingOffice 365HtmlCustomer EngagementConsultingWordpressTrainingSharepointManagementBusiness DevelopmentMicrosoft WordCustomer RetentionCustomer ExperienceVendor Management

ABOUT JONATHAN RETTA

Customer success and GTM leader with over 13 years of experience driving revenue, retention, and product adoption across B2B SaaS companies—from early-stage startups to publicly traded businesses. I’ve built and led customer success & account management teams, scaled onboarding programs, and partnered across sales, product and engineering to launch new features and integrations that directly impact growth.My approach is customer-obsessed, data-informed, and product-led—with a focus on building scalable systems that support long-term growth, and directly impact the customers. Always looking to learn and partner with sharp people, and to help teams and customers win together.

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