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John Mahmood
Print Operations Manager @Canva
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WORK HISTORY
Print Operations Manager @Canva
San Francisco, CA, US
Manage performance across multiple print service providers (PSPs), regularly communicating with operations and facility managers to address issues and ensure smooth production processes.• Drive operational excellence by utilizing reporting tools to generate comprehensive performance reports, consistently exceeding key performance indicators.• Lead the launch and integration of new products, ensuring high standards of quality and supporting overall business growth.• Conduct competitive product and pricing research to establish effective pricing strategies that enhance profit margins and promote sustainable growth.• Expand the PSP network by integrating new partners, improving shipping efficiency and positively impacting order fulfillment.• Create forecasting reports to prepare PSPs for peak operational periods, facilitating effective staffing and inventory management.• Conduct visits with new and existing PSPs to assess operational fit and workflow efficiency, while fostering strong relationships and gathering valuable insights.• Regularly maintain and develop standard operating procedures (SOPs) and resources for the PSP network, providing essential guidance for day-to-day operations and business relationships.
EDUCATION
Solano Community College
Associate of Arts - AA, Art Studio
University of California, Davis
Bachelor of Arts - BA, Design
ABOUT JOHN MAHMOOD
I studied human-centered design, and somewhere along the way I realized the thing I loved…
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