John Miller

Account Manager, Employee Benefits @USI Insurance Services

Chicago, IL, US

Manage a book of business comprised of both fully and self-insured clients - Provide proactive, personalized support to assigned clients. Act as the primary contact between clients and insurance carriers- Prepare materials for client meetings. Educate, advise, and aid clients on all Compliance topics. Including ERISA, COBRA, FMLA, 5500s and Health Care Reform- Set up new group insurance contracts for existing clients or new clients- Manage the renewal process including the preparation of appropriate contractual changes- Implement and manage programs recommended by technical resources. Includes wellness, communications, strategies, and pharmacy- Responsible for the marketing and placement of new benefit products- Prepare client application for review- Determine most appropriate carriers- Analyze and compare carrier quotes and coverage offerings- Make recommendations to clients- Develop alternative strategies, plan modeling and cost reduction opportunities- Champion client cross-selling initiatives and develop customer accounts- Conduct on-site meetings to communicate or administer benefit plans- Coordinate, manage, and attend client meetings- Develop employee communications for renewal changes, enrollment procedures, benefit changes and/or clarifications- Resolution support and oversight for client issues such as contract clarifications and billing.

University of Dayton

Bachelor of Education - BEd, Sport Management