John Haluch
Senior Business Development Lead @Elite Extra An Epicor Solution
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WORK HISTORY
Senior Business Development Lead @Elite Extra An Epicor Solution
Hudson, OH, US
Leading sales and implementation for a new product within our existing customer base to expand the impact of Elite EXTRA in the last mile logistics and returns space
EDUCATION
Miami University
Bachelor of Arts and Bachelor of Science, History; Mass Communication, Broadcast Journalism
SKILLS
ABOUT JOHN HALUCH
Customer Engagement and Account Management leader experienced with developing customer facing teams in a SaaS environment. Known for ability to deliver revenue goals through customer adoption, retention, and expansion. Implemented Customer Success strategy leveraging account management, tech touch, and data driven engagement to achieve outcomes. Coach and mentor with a servant leadership management style focused on empowering employees to develop professionally while achieving team goals. Member of Leadership Team that led OEC through two Private Equity purchases and 4 company acquisitions. Leadership & Development• Servant Leadership• Succession Planning• Coaching & Development• Internal Mentorship Customer Engagement• Strategic Accounts• Customer Segmentation• Tech touch and AI• Customer Journey & RetentionData Driven Decision Making• MS PowerBI & Excel• Predictive Analytics• Customer Health Scoring• Partnerships & Collaborations
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