John-Paul Guerra
Service Coordinator @Freedom Power
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WORK HISTORY
Service Coordinator @Freedom Power
Austin, US
As an Energy Service Coordinator at Freedom Solar Power, I monitored customer solar systems, educated homeowners on efficiency, and managed work orders and invoicing. I provided exceptional customer support, acted as a liaison between clients and service technicians, and scheduled service calls to ensure timely solutions. My role involved strong organizational skills, effective communication, and a focus on customer satisfaction while navigating high-pressure situations. I contributed to improving workflow efficiency and maintained a high level of service quality.
EDUCATION
The Real Estate Buissness School
Real Estate Licence, Real Estate
John H. Reagan
High School Diploma, General Studies
Austin Community College
General Studies Associates
SKILLS
ABOUT JOHN-PAUL GUERRA
Experienced Customer Service and Escalations Specialist. A strong leader that shows by example. Dedicated to learning new things and being flexible with business needs. Looking to expand knowledge and leadership experience.
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