John McMillan
Associate General Manager - Account Services at Hcltech @HCLTech
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WORK HISTORY
Associate General Manager - Account Services at Hcltech @HCLTech
Fairfield, CT, US
Successfully led a team of nine professionals through a seamless transition from Verizon to HCLTech, ensuring uninterrupted client relationships and sustained business growth.• Spearheaded a pipeline initiative that surpassed the overall target by 21% within 7 months, resulting in $1.7 million in monthly recurring revenue and significant company growth.• Achieved a 90% resolution rate for client feedback within 9 months, leading to improved client retention and overall satisfaction.
EDUCATION
University of Charleston
Bachelors, Marketing
ABOUT JOHN MCMILLAN
With a background solidified in telecommunications and service management, my journey has…
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