John Chapman

Non Executive Board Member @Atento

Tampa, FL, US
MOBILE NUMBERS
+17•••••••45

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WORK HISTORY

Mar 2024 — Present

Non Executive Board Member @Atento

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EDUCATION

1984 — 1998

University of Dundee

Bachelor of Science (BSc), Accounting and Computer Science

1984 — 1988

University of Dundee

BSc Hons, Accountancy and Computer Science

SKILLS

Performance ManagementCrmOffshoringCustomer ExperienceOutsourcingInbound MarketingWorkforce ManagementCall CentersBusiness Process ImprovementOperations ManagementService DeliveryTeam ManagementContact CentersProcess ImprovementCustomer SatisfactionFinanceChange ManagementManagementTransition ManagementBpoVendor Management

ABOUT JOHN CHAPMAN

Operationally focused CFO with extensive public company experience. Built a dynamic finance team to support the organic and inorganic growth of the company helping to grow the business towards $2Bn in annual revenues. The company grew adjusted operating income from 5.8% in 2013 to 8.6% in 2021. Played a pivotal leadership role in the sale of the company to a major competitor for $2.2bn in 2021 achieving an exit price of $54 a share, a 300% share price increase over tenure as CFO.Before SYKES, John worked as a financial controller for seven years for Raytheon UK, an aviation and aerospace company. John is a Graduate of the University of Dundee

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