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John Chandra
Business Transformation Consultant @Franklin Templeton
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WORK HISTORY
Business Transformation Consultant @Franklin Templeton
San Mateo, CA, US
EDUCATION
College of San Mateo
Business Administration and Management
SKILLS
ABOUT JOHN CHANDRA
Innovative and results oriented Vice President/Director of Program Management Office with extensive experience in supporting business development while focusing on leading Service, Operations and Technology aspects of the business. A leader with success in managing complex projects/programs with a proven track record of improving efficiency, productivity and profitability while directing high-performance global teams focused on “customer first” solutions. Having worked in large institutions, consulting, and small size service delivery firms during my professional tenure, I gained a broad level of leadership exposure and customer expectations. With extensive hands-on experience with c-suite and enterprise executives, I can effectively negotiate and influence all levels of management, build consensus amongst stakeholders involving strategic programs and direction for organizations. BROAD EXPERTISE: Program ManagementProject Portfolio/Book of Business ManagementProduct ManagementData Management and Reporting Large Scale Application Conversions/Implementation & OversightRobotic Process and Intelligent AutomationBusiness Process Outsourcing (BPO)Customer Onboarding/IntegrationProfessional ServicesTeam LeadershipStakeholder ManagementStrategic Planning & ManagementLaunch and lead Steering Committees/Governance/Center of Excellence Vendor ManagementKey Performance Indicators (KPIs)Service Level Agreements (SLA\'s)Change and Release ManagementOperating BudgetsMentoring & Performance Management
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