Jocelyn Espinoza

Irrigation Coordinator @Prestonwood Landscape Services

Dallas, TX, US

Oversee the coordination of irrigation service calls, inspections, and repairs across multiple crews, ensuring timely completion and high client satisfaction.• Manage a portfolio of residential and commercial accounts, acting as the main point of contact for clients, resolving concerns, and providing tailored solutions to enhance landscape performance.• Assists with daily operations in production management, including scheduling, routing, dispatching, and prioritizing enhancement projects and seasonal maintenance tasks.• Support office administration by managing work order systems, updating job status, processing invoices, and maintaining organized digital and physical records.• Play a key role in cross-department communication, bridging field and office operations to streamline workflow and ensure all departments met deadlines and service expectations.• Train and support new staff in irrigation standards, customer service, and internal systems such as Aspire, contributing to team development and department efficiency.• Perform weekly payroll clerk duties: gather and verify timesheets, enter data, and coordinate with HR to ensure accurate and timely payroll processing.

The University of Texas at Arlington

Bachelor of Arts - BA, Public Relations, Advertising, and Applied Communication

The University of Texas at Arlington

Master of Education, Higher Education/Higher Education Administration