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Sales Operations Associate Director @Organon
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WORK HISTORY
Sales Operations Associate Director @Organon
Sao Paulo, BR
Responsible for driving commercial excellence through integrated management of Business Intelligence, Incentive Programs, Sales Force Effectiveness (SFE), CRM, and omnichannel initiatives across the region- Designed and executed SFE strategies, focusing on customer segmentation, territory optimization, and sales force productivity- Led incentive and variable compensation programs, aligning KPIs and business goals to maximize engagement and commercial performance- Led Business Intelligence initiatives, integrating multi-source data to generate strategic insights and support high-impact decision-making- Oversaw CRM governance and platform evolution (Veeva/Salesforce.com), enhancing cross-functional integration, process efficiency, and customer journey support- Led omnichannel projects, connecting digital and in-person channels to improve customer engagement and deliver a seamless multichannel experience- Collaborated with global and local teams, ensuring strategic alignment across Sales, Marketing, Finance, and Operations- Actively contributed to executive forums, shaping regional commercial excellence strategies.
EDUCATION
Fundação Getulio Vargas
Master of Business Administration (MBA)
Universidade Paulista
Bacharel em Propaganda e Marketing
SKILLS
ABOUT JOAQUIM CÂNDIDO
Over more than 12 years, I have built a solid career at the intersection of commercial…
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