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José Luis López Castañeda

Customer Success Manager Ii @Diligent

Guadalajara, MX
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Customer Success Manager Ii @Diligent

Guadalajara, MX

EDUCATION

N/A

Universidad Tecmilenio

Licenciatura en Psicología Organizacional, Industrial and Organizational Psychology

SKILLS

Call CentersProgramas Informáticos EmpresarialesSapAccount ManagementServicio De Atención Al ClienteEmployee RelationsPlanificación EstratégicaProcess ImprovementMejora De ProcesosTeam LeadershipTroubleshootingGestión De ProyectosComputer HardwareContinuous ImprovementEmployee Engagement

ABOUT JOSÉ LUIS LÓPEZ CASTAÑEDA

Being a professional on the Sales Ops, Customer Relationships and Project Management areas with vast experience on account management, data gathering and processing, improvement projects and company-customer relationship; committed, independent, self-confident, perfectionist and proactive person.Developed abilities of data consulting, reporting and entry on SAP, Zendesk and NetSuite as well as leading projects of continuous improvement, certified Yellow Belt.

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José Luis López Castañeda — Customer Success Manager Ii at Diligent in Guadalajara, MX | Unifers