Joanne L. Greenman

Secretary to Director of Strategy & Support @DFAS

Columbus, OH, US

Manage calendar of top tier executives scheduling an average of fourteen meetings per day, resolving conflicts, collecting and distributing meeting materials based on mission requirements and knowledge of operational objectives, workload volume and changing requirements. Collaborate using MS Teams to ensure secure meeting requests and requirements for all clearance coordination is complete and accurate. Coordinate schedules with other executive support staff, organization directors, directorate level supervisors and external customers with minimal oversight. Review and upload meeting charts and documents into MS Teams filing system for Directors. Administer, track and trouble shoot on average twice a month all aspects of executive travel for Director using Defense Travel System (DTS). Facilitate reservations for flights, hotels, rental cars, and other related expenses following policy and regulatory requirements. Prepare, reconcile and process the DTS voucher settlement. Collaborate with staff to review, edit, and process executive level correspondence using MS Word, Power Point, Excel and ETMS2. Developing Standard Operating Processes and Procedures for the Secretary position. Using tact and diplomacy, interact with senior level officials from diversified sources within DFAS, Office of the Secretary of Defense (OSD), other Federal Government departments and representatives of private industries. Based on operational knowledge, determine the action for each interaction. Redirect as appropriate to other operational areas who can provide better assistance. Use judgement on whether to interrupt the Director based on subject matter or urgency of interaction. DAI Timekeeper responsible for entering and updating timecards on behalf of ESS HQ and S&S HQ. Monitor administrative functions and other administrative management services, organize and maintain files, records, and other related materials; order and control supplies/equipment for ESS HQ.

CaPP Institute

Personal Development Coaching

The Ohio State University

Master of Arts in Teaching (MAT), English Education

Principia College

Bachelor of Arts (BA), English

Hondros College

Real Estate Pre-Licensing Courses, Real Estate