Janell Lindsey

About Janell Lindsey

I am a seasoned professional with 12+ years of corporate and educational leadership and operations management experience in diverse sectors. Recognized for demonstrating a natural aptitude for strategic planning, as well as for program management and client relations, I have a verifiable history of contributing directly to company growth and success throughout my career. Professional focal points include team leadership, student affairs, client engagement, student assistance, academic advisement, community outreach, and curriculum design. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and prioritization skills, as well as critical thinking, problem-solving, decision-making, and best practices to support efficiency and optimal results. Currently, I am the Customer Success Manager with Ellucian. Under my leadership, I forge lasting relationships with key clients which utilize RaiseMe and ClearCost products while researching and assessing industry trends and identifying client requirements. I also converse with clients on a regular basis to confirm that company products remain aligned with current institutional information. In addition, I liaise with senior leadership, stakeholders, and cross-functional teams to ensure the company’s client support structure is driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, business and managerial expert who can be relied on to offer superior solutions that deliver desirable results on time and under budget. I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect.

Experience

1. Strategic Business Partner

   Ellucian

   Jul 2024 — Present · Houston, TX, US

Education

• Colorado State University

  M. S., Student Affairs in Higher Education

  1995 — 1997

• University of Denver

  Doctor of Philosophy (Ph.D.), Higher Education/Higher Education Administration

  2008 — 2019

• University of Denver

  M. A., International Studies

  1992 — 1995

• Fisk University

  Bachelor's degree, History

  1987 — 1991