Jing

About Jing

Results-driven Digital Leader with a focus on consumer-inspired digital/omni experiences. Holistic end-to-end experience for digital/retail channels including technology roadmaps, implementation and operations. Strong background in managing both onshore and offshore resources to deliver complex projects and technology solutions aligned with the company\'s business strategies. Demonstrated ability to build strong relationships with internal and external stakeholders resulting in project goals being met. Proven experience working in a matrixed environment with global teams throughout the entire project life cycle.

Experience

1. Director of Product Management, Ecommerce

   CompTIA

   Aug 2023 — Present

   As Director of Product Management, I work with internal partners and external vendors to deliver features for eCommerce-Define and promote company-wide product vision, strategy, and roadmaps for eCommerce-Oversee product roadmaps by balancing short-term deliverables with long-term strategic priorities, ensuring clarity, achievability, and alignment across all banners-Analyze and interpret data to identify areas for improvement-Collaborate with cross-functional teams to manage dependencies, align priorities, and deliver seamless customer experiences across multiple platforms-Manage relationships with eCommerce vendors, including Adyen, PayPal, BazaarVoice, and SheerID-Drive change management by documenting business process flows, facilitating cross-department dependencies, and authoring an end-user training manual.

Education

• University at Albany

  MBA, MIS

• Fudan University

  BS, Finance