Get your Emails warmed up and ready to send
Build sender reputation and reach more inboxes with automated email warmup.
Warm up your emails
Starting at $49/month
Jim Heckman
Manager, Sales Enablement @Independence Blue Cross
Signup · Get unlimited contacts
WORK HISTORY
Manager, Sales Enablement @Independence Blue Cross
Responsible for the business processes and systems to onboard and manage sales and marketing vendors including ownership of sale and commission compliance to meet State, Federal and CMS requirements. Leading a team of 5, our objectives include creating processes that make us easy to work with, ensuring compliance, having strong data controls and maximizing process and cost effectiveness. Highlights •95% reduction in issues relating to our annual certification process in 2021 as measured by an external sales partner and 100% reduction in escalated issues to our internal broker support team.(repeated in 2022) •Implemented data controls and automation via SAP Agent Performance Management that led to annual savings of more then $150K, appointment accuracy improvement from 80-100%, implementation of user management controls and reduction of privacy and IS security risks-streamlined onboarding process through collaboration and communication with business partners, legal, compliance, procurement, IS security and our privacy office. •Received “2022 Excellence Award” at the annual Independence Sales Summit
EDUCATION
Saint Joseph's University
Master of Science (M.S.), Organizational Development and Leadership
Dale Carnegie Training
Effective Communications and Human Relations
Widener University
Bachelor of Science, Business Adminstration
SKILLS
ABOUT JIM HECKMAN
Proven leadership and relationship management skills• Experience utilizing lean six sigma DMAIC methodology to implement process improvements • Strong business acumen, strategic vision and solution-oriented analytical skills • Versed at working with Legal, compliance and IS security to implement vendors, applications, and files • Experience with implementing controls and vendor oversight • Skilled at communicating to technical and business teams
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.