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Jim Ippoliti
Enterprise Customer Success Manager @Creatio
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WORK HISTORY
Enterprise Customer Success Manager @Creatio
EDUCATION
Dublin Business School
Bachelor of Arts - BA, Marketing with Digital Media
Foreign Languages Institute - L'Aquila
Spanish, French and the English language
Zumba Instructor
Zumba Fitness
ABOUT JIM IPPOLITI
Head of Customer Success with extensive experience leading high-performing teams and driving measurable results in NRR growth, customer satisfaction, and retention. Currently at Creatio, the world’s only Agentic No-Code platform, where I help organizations accelerate success through AI innovation and transformation.In addition, I manage some of the world’s largest enterprise customers, ensuring their long-term success and maximizing value from their digital investments. Passionate about bringing AI and emerging technologies to customers, I focus on enabling businesses to achieve greater efficiency, agility, and sustainable growth. Skilled in customer success strategy, data-driven decision-making, cross-functional collaboration, and leadership, I am dedicated to building strong client partnerships and delivering exceptional customer outcomes.
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