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Jim Hast

Head of Consulting & Cx, North @Telia Cygate

Gävle, SE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2020 — Present

Head of Consulting & Cx, North @Telia Cygate

Telia Cygate är ett svenskt IT-företag med styrka och flexibilitet. Tack vare vår långa erfarenhet, vårt personliga engagemang och inte minst vår passion till allt som stavas IT är du trygg hos oss. Vi är en del av Telia och på Sveriges största nät kan vi erbjuda lokalproducerade och skräddarsydda IT-tjänster med både bredd och spets för att hjälpa dig att förverkliga dina idéer. Våra över 800 medarbetare på 21 orter i Sverige gör det möjligtCygate is a leading provider of IT services and secure infrastructure solutions with a SEK 2.8 billion turnover and 800 employees in 21 locations across Sweden. Cygate is part of Telia Company and serves customers in all major segments, including the public sector, banking, retail, industry and services

EDUCATION

1997 — 2000

Chalmers University of Technology

120 hp/120 credits Higher Education Diploma, Datorteknik, programmeringsteknik, inbyggda system samt elektronik.

SKILLS

Customer Relationship Management (Crm)Business AnalysisStrategyMarketing CommunicationsIT ManagementContract NegotiationKey Account ManagementProcess ImprovementTechnology Change ManagementPre-SalesSales ManagementHR ConsultingMarketing StrategyIT StrategyCoachingSoftware Project ManagementInternational Project ManagementTelecommunicationsProduct DevelopmentB2bWindowsOutsourcingSales ProcessManagementDirect SalesTeam LeadershipSalesforce.comVirtualizationNegotiationMicrosoft OfficeSalesData CenterLeadershipProject ManagementCustomer SatisfactionNew Business DevelopmentProduct MarketingChangeManagement ConsultingSolution Selling

ABOUT JIM HAST

Professional SummaryWith extensive experience from senior positions in the IT and management consulting industry, I bring a wealth of knowledge and expertise to my role. My strengths lie in team development, particularly in leading self-leaders, coaching, digital transformation, and business development. Renowned for my effectiveness and execution, I consistently deliver fast results.I am a structured leader who strives to combine results orientation with a strong belief in adaptive leadership. Empathy and empowerment are cornerstones to my approach in team development. I hold myself accountable for exceeding goals set by myself, my company, and my team\'s expectations.As a Customer Experience (CX) Lead, my responsibility is to oversee the design, implementation and management of CX strategies within my organization. Through strategic thinking and collaborative efforts with our partners ensure that our customer experience initiatives are aligned with our overarching business objectives.In summary, I am committed to driving success through innovative solutions and fostering a culture of growth and development within my teams.

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