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Application Development Analyst @Infosys
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WORK HISTORY
Application Development Analyst @Infosys
Monterrey, MX
Goldman Sachs Production support engineer 2.5
EDUCATION
Universidad Autónoma de Nuevo León
Bachelor’s Degree, Information Technology
Quick Learning
Diplomas, TOEFL – C1 Level
Universidad Autónoma de Nuevo León
Diploma, Technical Support
ABOUT JESUS HELI CRUZ MARTÍNEZ
Software Development and Application Support Engineer with solid experience in production support, enterprise application development, and advanced database management in high-availability environments. Performed responsibilities aligned with roles such as Production Support Engineer, Software Developer, and SQL Developer, working with technologies including.NET, PL/SQL, and Power Apps, as well as database engines such as SQL Server, Oracle, DB2, and MySQL. Specialized in critical incident resolution, process automation (Power Automate), and batch flow monitoring using Automic. Advanced C1-level English proficiency and strong command of tools such as Jira, Git, ServiceNow, and Visual Studio.
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