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Jessica Gross
AVP Voice Escalation Leader @Synchrony
Philadelphia, PA, US
EMAILS
j••••••••@syf.com
MOBILE NUMBERS
+18•••••••23
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WORK HISTORY
Jun 2024 — Present
AVP Voice Escalation Leader @Synchrony
EDUCATION
N/A
Wilmington University
Bachelor of Science (BS), Organizational Management
N/A
Wilmington University
Master of Arts - MA, Application of Justice
N/A
Wilmington University
Associate of Arts (AA), General Studies
SKILLS
Credit BureauQuality AssuranceCredit ReportingFcraQuality ImprovementTask ManagementDefaultInternet BankingQuality ControlBusiness Process ManagementBusiness Process ImprovementCredit CardsForeclosuresPersonal BankruptcyLean Six SigmaCollectionsCredit ReportsRetail BankingRisk ManagementBankingInstallment LoansLines of CreditChapter 7 & 13Process ImprovementSix SigmaCreditData FurnishingData Furnishing
ABOUT JESSICA GROSS
Perpetually inqusitive critically observant analytical thinker. Every business…
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