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Start for FreeJesse Bradley-Amore
Sr Documentation and Change Manager @SquareTrade
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WORK HISTORY
Sr Documentation and Change Manager @SquareTrade
EDUCATION
Lindenwood University
Master of Fine Arts (M.F.A.), Creative Writing
University of Central Florida
Bachelor of Arts (B.A.), English Language and Literature/Letters
ABOUT JESSE BRADLEY-AMORE
I have over six years of experience as a documentation and change manager, specializing in optimizing knowledge management assets and learning experiences. I currently lead the documentation and change management team at SquareTrade, a leading provider of protection plans for consumer electronics and appliances.As a change manager, I facilitate the adoption and implementation of new processes, systems, and tools across the customer experience organization. I also design, develop, and deliver engaging and effective training materials and web content for internal and external audiences. As an author, I have published multiple works of fiction and poetry, and I use my creative writing skills to craft compelling and memorable stories that connect with readers.
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