Jesse Bradley-Amore
Sr. Documentation Manager at SquareTrade | M.F.A. in Creative Writing, Learning Strategies
- Role
- Sr Documentation and Change Manager at SquareTrade
- Location
- Winter Park, FL, US
- LinkedIn followers
- 500 followers
About Jesse Bradley-Amore
I have over six years of experience as a documentation and change manager, specializing in optimizing knowledge management assets and learning experiences. I currently lead the documentation and change management team at SquareTrade, a leading provider of protection plans for consumer electronics and appliances.As a change manager, I facilitate the adoption and implementation of new processes, systems, and tools across the customer experience organization. I also design, develop, and deliver engaging and effective training materials and web content for internal and external audiences. As an author, I have published multiple works of fiction and poetry, and I use my creative writing skills to craft compelling and memorable stories that connect with readers.
Experience
Sr Documentation and Change Manager
Feb 2023 — Present
Education
Lindenwood University
Master of Fine Arts (M.F.A.), Creative Writing
2015 — 2016
University of Central Florida
Bachelor of Arts (B.A.), English Language and Literature/Letters
1997 — 2001
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