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Jerry Devore

Manager, Business Analyst Coe @ODW Logistics

Columbus, OH, US
EMAILS
j••••••••@odwlogistics.com
MOBILE NUMBERS
+14•••••••55

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WORK HISTORY

Mar 2021 — Present

Manager, Business Analyst Coe @ODW Logistics

Columbus, OH, US

EDUCATION

2020 — 2021

Liberty University

Bachelor's of Science, Business Administration and Management, General

N/A

Colorado Technical University

Associate of Science - AS, Information Technology

SKILLS

Change ManagementHiringSecurity ManagementSdlcBusiness AnalysisItsmItil Service StrategyBusiness Process ManagementRequirements AnalysisDisaster RecoveryBusiness IntelligenceInventory ManagementVisioIntegrationIT Service ManagementIT ManagementIT StrategyProcess ImprovementManagementBusiness ProcessInformation TechnologyBusiness Process ImprovementProject ManagementLeadershipCustomer ServiceEnterprise SoftwareConsultingTeam LeadershipTraining

ABOUT JERRY DEVORE

High-Energy, Customer-Centric Senior Business Analyst Manager dedicated to relentless improvement in operational efficiency, effectiveness and processes in the face of rapidly evolving and changing customer and business priorities.Skills:• Business Process Modeling and Notation (BPMN)• IT Service/Incident Management• SDLC Project Management (Agile and Waterfall)• Quality Assurance Processes/Procedures• Eliciting, gathering, analyzing and managing business requirements • Facilitating JAD sessions and interviews with external teams, document analysis and observation.• Translating business requirements into functional design and other specification documents • Documenting business, functional and design documents.• Creating detailed use cases and/or user stories.• Creating and executing test scripts for quality assurance.• Conducting user acceptance testing.• Business process management, analysis and Recommendations• Manage 3PL relationshipsRetail Supply Chain and Distribution Center Operations.Micrsoft Office 2010/2013/365, MS Visio, MS PowerPoint, MS Project, HP Quality Center/ALM, ServiceNow, SharePoint, Manhattan Associates WMS/OMS/PkMS

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