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Jenny Patel
Senior Operations Manager @B&H Photo Video
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WORK HISTORY
Senior Operations Manager @B&H Photo Video
Oversees fulfillment operations by implementing practices leading to efficiency, accuracy, and cost-effectiveness- Optimizing processes, managing performance metrics, and leading high-performing teamsResponsibilities include analyzing data, implementing process improvements, and driving operational excellence- Strategic planning, workforce management, and cross-functional collaboration to support business growth and operational goals- Lead warehouse and fulfillment operations, ensuring efficiency, accuracy, and compliance with company standards- Develop and manage KPIs, labor metrics, and data analytics to optimize performance and drive improvements- Strategies to maximize cost-effectiveness measures and processes throughout the fulfillment operation- Manage and mentor teams, fostering a culture of accountability, safety, and continuous learning- Implement Lean and Six Sigma methodologies to improve operational workflows and reduce waste- Drive forecasting and data analysis to enhance decision-making and resource allocation- Collaborate with cross-functional teams (Training, QC, HR and facilities) to align warehouse objectives with business goals- Ensure compliance with health, safety, and regulatory requirements- Spearhead process improvements to increase efficiency and scalability in warehouse operations
EDUCATION
Absegami High School
High School, General Studies
Montclair State University
Bachelor of Science - BS, Finance, General
Rowan University
Master of Business Administration (M.B.A.), Finance, General
SKILLS
ABOUT JENNY PATEL
Accomplished Senior Operations Leader with a proven track record of driving business transformation,operational efficiency, and cross-functional alignment to maximize profitability and scalability. Expertisein leading high-performing teams, optimizing supply chain processes, and implementing Lean Six Sigmaand automation strategies to streamline workflows. Adept at using data analytics, forecasting, and financialmodeling to inform strategic decision-making and improve bottom-line results. A trusted leader with atrack record of success in multi-site operations management, budgeting, workforce planning, and P & Lownership for complex, high-revenue businesses.
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