Jenny Patel

About Jenny Patel

Accomplished Senior Operations Leader with a proven track record of driving business transformation,operational efficiency, and cross-functional alignment to maximize profitability and scalability. Expertisein leading high-performing teams, optimizing supply chain processes, and implementing Lean Six Sigmaand automation strategies to streamline workflows. Adept at using data analytics, forecasting, and financialmodeling to inform strategic decision-making and improve bottom-line results. A trusted leader with atrack record of success in multi-site operations management, budgeting, workforce planning, and P & Lownership for complex, high-revenue businesses.

Experience

1. Senior Operations Manager

   B&H Photo Video

   Apr 2025 — Present

   Oversees fulfillment operations by implementing practices leading to efficiency, accuracy, and cost-effectiveness- Optimizing processes, managing performance metrics, and leading high-performing teamsResponsibilities include analyzing data, implementing process improvements, and driving operational excellence- Strategic planning, workforce management, and cross-functional collaboration to support business growth and operational goals- Lead warehouse and fulfillment operations, ensuring efficiency, accuracy, and compliance with company standards- Develop and manage KPIs, labor metrics, and data analytics to optimize performance and drive improvements- Strategies to maximize cost-effectiveness measures and processes throughout the fulfillment operation- Manage and mentor teams, fostering a culture of accountability, safety, and continuous learning- Implement Lean and Six Sigma methodologies to improve operational workflows and reduce waste- Drive forecasting and data analysis to enhance decision-making and resource allocation- Collaborate with cross-functional teams (Training, QC, HR and facilities) to align warehouse objectives with business goals- Ensure compliance with health, safety, and regulatory requirements- Spearhead process improvements to increase efficiency and scalability in warehouse operations

Education

• Absegami High School

  High School, General Studies

  2009 — 2012

• Montclair State University

  Bachelor of Science - BS, Finance, General

  2012 — 2016

• Rowan University

  Master of Business Administration (M.B.A.), Finance, General

  2016 — 2018

Skills

• Microsoft Office
• Event Management
• Finance
• Social Media
• Sap Business Software
• Retail
• Leadership
• Windows
• Prezi
• Customer Service
• Budget Planning
• Mac Os
• Microsoft Powerpoint
• Public Relations
• Organization
• Microsoft Word
• Public Speaking
• Gujarati
• Management
• Teamwork
• Team Management
• Powerpoint
• Microsoft Excel
• Time Management
• Strategic Planning
• Photoshop