Jennifer Crosby

About Jennifer Crosby

I’m a people-first leader who thrives at the intersection of strategy, storytelling, and…

Experience

1. Regional Vice President

   Gill Staffing

   Mar 2016 — Present · Holland, MI, US

   As Regional Vice President, I manage Gill Staffing’s Holland and Novi offices, working closely with teams and clients to deliver impactful staffing solutions across Michigan—from the lakeshore to Metro Detroit.I’m responsible for leading and mentoring our internal recruiting teams, managing key client accounts, and driving operational efficiency. From strategic hiring and team development to solving daily challenges and ensuring top-tier service, I thrive in the fast-paced world of staffing and workforce solutions.My role blends leadership, client partnership, and hands-on problem solving to ensure we consistently deliver quality placements, build lasting relationships, and support the growth of both our clients and candidates.Key Focus Areas:• Team leadership & internal recruitment strategy• Client relationship management & retention• Day-to-day operations & performance oversight• Process improvement & problem-solving• Community engagement & business development

Education

• Baker College of Muskegon

  Bachelor, Management/Marketing

  1986 — 1990

Skills

• Event Planning
• Building Relationships
• Sales Management
• Email Marketing
• Social Media
• Marketing
• Customer Satisfaction
• Training
• New Business Development
• Sales Operations
• Customer Service
• Social Networking
• Marketing Communications
• Business Development
• Strategic Planning
• Coaching
• Human Resources
• Leadership
• Marketing Strategy
• Networking
• Advertising
• Direct Sales
• Customer Service Management
• Public Relations
• Customer Service Training
• Sales
• Customer Experience