Jennifer Bull-Czarnecki
Director, Partner Operations @E2open
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WORK HISTORY
Director, Partner Operations @E2open
Leading global tier-two partners and reseller operations with a focus on building scalable enablement programs that drive customer success and partner accountability. • Actively using service quality metrics and operational data to evaluate partner performance, identify delivery gaps, and pivot enablement strategies in real time—ensuring customers receive consistent value and long-term support through E2open\'s channel ecosystem.• Developed a Center of Excellence for onboarding and training 40+ system integrators in collaboration with Professional Services to ensure consistent, customer-centric delivery.• Created governance frameworks and engagement collateral for large SI projects, while facilitating executive-level QBRs, steering committees, and cross-functional reviews to align strategic goals and mitigate risk. • Partnered with Sales, Pre-Sales, Support, and Training teams to launch structured reseller onboarding and post-sale delivery models aimed at reducing churn and improving partner-led outcomes.
EDUCATION
La Salle University
BA, Pre-Medicine/Pre-Medical Studies
Penn State Abington
Certificate, PMP Certificate for completion of PMP classes
ABOUT JENNIFER BULL-CZARNECKI
Experienced Director, PMO and Senior Project Manager with a demonstrated history of…
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