Jennifer Lin
Product Manager @Viking
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WORK HISTORY
Product Manager @Viking
Own the design, development, and maintenance for several large customer-facing business initiatives, including: o Risk-Free booking guarantee o Passenger Health Survey and VeriFLY vaccination verification campaigns o 2022 Expedition cruises product launch • Gather business requirements from key stakeholders to create detailed user stories • Act as key point of contact and subject matter expert for cross-departmental collaboration for production support and general functional guidance • Manage competition priorities to define the product roadmap and vision to achieve quarterly product goals and KPIs • Lead the end-to-end development cycle, coordinating closely with key developers, QA, business users, and leadership to enhance products based on business and customer needs • Design complex solutions across 4 product teams, including Reservations, Operations, Yield, and Product
EDUCATION
USC Marshall School of Business
Bachelor of Science (BS), Business Administration
ABOUT JENNIFER LIN
Product Manager with experience working in the health care and travel industries…
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