Jennifer Dorta-Duque
Vice President, Global Customer Success @ Oracle | SaaS, delivering success
- Role
- Vice President, Global Customer Sucess at Oracle
- Location
- Columbia, MD, US
- LinkedIn followers
- 500 followers
About Jennifer Dorta-Duque
With over two decades of professional experience, including 5+ years as Vice President of Global Customer Success at Oracle, I contribute to optimizing SaaS solutions, contract negotiations, and client satisfaction strategies. At Oracle, my work supports cross-functional teams in driving customer success and delivering tailored solutions to meet business goals. By leveraging expertise in point-of-sale systems and fostering collaborative environments, I aim to align our initiatives with organizational goals and customer needs. My focus lies in empowering teams to create value for clients and driving impactful outcomes that support long-term growth.
Experience
Vice President, Global Customer Sucess
Mar 2021 — Present
Education
Central Connecticut State University
BA, Corporate Communications
1989 — 1993
Skills
- Pos
- Team Leadership
- Cold Calling
- Account Management
- Sales Process
- Strategic Partnerships
- Hospitality
- Team Building
- Solution Selling
- Direct Sales
- Contract Negotiation
- Selling
- Enterprise Software
- Sales Management
- E-Commerce
- Sales
- Sales Operations
- Saas
- Vendor Relations
- Product Management
- Customer Satisfaction
- New Business Development
- Sales Presentations
- Contract Negotiations
- Salesforce.com
- Lead Generation
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