Jennie Hovey

Director, Account Management @Townsquare Media

Oversee a team of Local Account Managers and Senior Account Managers responsible for all 74 Townsquare Media markets.Develop and institute standardized practices to improve transparency among departments, accountability in Account Management staff, and streamlined procedures to ensure the department is operating at optimum efficiency and accuracy.Coach, train and mentor Senior Account Managers to develop their supervisory, HR and team building skills so they are able to effectively manage their direct reports. Created and coordinated execution of multiple branches and additional resources within the Account Management department including National & Regional, Pre-Sale, Post-Sale and Digital Expert Teams.Provide support and guidance to Local Account Managers while working collectively with Local Market Managers to ensure a safe and enjoyable working environment.Recruit, hire, and train Account Management department members.