Jen Birks Black

Head of Professional Services @Agile

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Head of Professional Services @Agile

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Milton Keynes, GB

Agile Solutions is a data-focused company that offers data strategy, governance, engineering, analytics and visualisation services across various industry sectors. As a member of the Senior Leadership team and Head of Professional Services, this role entails strategic leadership in executing business goals and managing key functional areas. Responsibilities include overseeing project portfolio performance and monitoring KPI\'s to drive profitability and margin achievement, continuous process improvements to optimise efficiency, utilisation and value and providing governance across the portfolio to enhance project outcomes.

EDUCATION

2004 — 2007

University of Staffordshire

Bachelor's Degree, Law

SKILLS

ManagementDocument ManagementBusiness Process ImprovementRequirements AnalysisProfessional ServicesBusiness ProcessProject ManagementBusiness AnalysisChange ManagementProblem AnalysisTeam OrganisationCrm

ABOUT JEN BIRKS BLACK

Experienced delivery professional with a demonstrated history of working across a range of industries in both public and private sectors. I am skilled in leadership, business process optimization, problem analysis, requirements analysis, document management, and customer relationship management (CRM).With a strong programme and project management background, I excel in driving projects to successful completion, ensuring that all objectives are met on time and within budget. My data-driven approach allows me to make informed decisions that enhance efficiency and effectiveness.I hold a Bachelor\'s Degree in Law from Staffordshire University, which has equipped me with a solid foundation in critical thinking, analysis, and effective communication. My legal education complements my project management skills, enabling me to navigate complex challenges with precision and confidence.Throughout my career, I have built and led high-performing teams, optimised business processes, and managed professional services with a focus on delivering exceptional results. I am known for my ability to get the job done and my commitment to fostering positive relationships with clients and colleagues.I am now looking forward to new opportunities where I can leverage my skills and experience to drive success and make a meaningful impact.

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