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Jeffrey Hitchman
Director, Business & Functional Success Architect @Salesforce
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WORK HISTORY
Director, Business & Functional Success Architect @Salesforce
Business & Function Success Architect Director· Deliver Business consulting to clients with complex business & functional challenges - Provide deep, tactical & detailed business, user & functional requirements - Map, analyze and optimize customer business process & deliver BPR - Deliver Impact, journey & persona mapping consulting, KPI and success planDirector - Technology for Social Impact· Develop & Deliver CSR, SDG & Human Impact Professional Services - Develop & deliver services to enable organizations to true human impact data in real time - Build giving,CSR & SDG programs to enable enterprise organizations to impact the worldEngagement Director· Provide business & technical support to Enterprise customers - Provide pre-sales business & technical consulting support to PS sales team - Provide discovery, functional solution & project scoping - Deliver paid PS engagements & lead delivery across the project lifecycle - Support core, sales/service cloud & marketing cloud platforms
SKILLS
ABOUT JEFFREY HITCHMAN
At Salesforce, my role as Director combines strategic CRM leadership with a commitment to…
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