Jeffrey Mason

About Jeffrey Mason

Global Quality, Product Safety, Regulatory Compliance Leader with over 15 years of experience driving transformative improvements and ensuring adherence to stringent standards in highly regulated industries, including aerospace, defense, autonomous systems, and consumer products. Proven ability to build and lead global teams, establish world-class Quality Management Systems (QMS) and Safety Management Systems (SMS), and mitigate product safety risks across diverse product portfolios. Expertise in ISO 9001, AS9100, and international regulatory frameworks (e.g, FAA, DoD, CPSIA, FDA, Prop 65, and EPR). Proven track record in risk management, root cause analysis (RCCA), and continuous improvement methodologies. Demonstrated success in fostering a culture of compliance while achievingsignificant improvements in product safety, customer satisfaction, and operational efficiency. Adept at aligning quality, safety, and compliance initiatives with overarching business objectives to deliver measurable results and sustainable growth. MBA and ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE).

Experience

1. Senior Director of Global Quality

   Brightstar Lottery

   Jan 2025 — Present

   Responsible for leading the development and execution of a global Quality Management System (QMS) that ensures compliance with engineering specifications, regulatory standards, and customer expectations across our Lottery operations. Oversee product qualification for electronic products, ensuring they meet safety, performance, and reliability requirements through rigorous validation and testing. Collaborate closely with field service, engineering, logistics, and contract manufacturers to drive continuous improvement and uphold high product quality standards. Lead a team of quality engineers focused on root cause analysis and corrective/preventive actions, while championing the development and maintenance of consumable product specifications. Responsible for our centralized repair facility, which manages the repair and refurbishment of equipment supporting our global customer base, ensuring consistent service quality and operational efficiency.

Education

• Northeastern University

  Bachelor of Science - BS, Industrial Engineering

  2003 — 2008

• Northeastern University

  Master of Business Administration (MBA), High Tech MBA

  2010 — 2012