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Jeff Mlcoch

Vice President Field Operations @Comcast

Englewood, CO, US
EMAILS
j••••••••@comcast.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2023 — Present

Vice President Field Operations @Comcast

CO, US

EDUCATION

N/A

Metropolitan State University of Denver

Bachelor of Business Administration - BBA

SKILLS

Customer ServiceTestingBroadbandVendor ManagementCross-Functional Team LeadershipCall CentersCall CenterTeam LeadershipLeadershipNetworkingTelecommunicationsProcess ImprovementCustomer ExperienceComputer Network OperationsManagementTelephonyTroubleshootingIvr

ABOUT JEFF MLCOCH

Over 25 years of leadership and telecommunications experience. An ambitious and creative leader with a focus on employee engagement and business results.A cross functional specialist with experience in call centers, network operations, field operations, and CATV networks (HFC, FTTX, etc). Strategy and implementation experience across numerous business units - ranging from call center builds, decommissions, centralization of functions, and system and technology changes.A proven track record that demonstrates motivation, innovation, leadership, and the ability to achieve aggressive business goals.

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