Jeff Kucer

About Jeff Kucer

I am a transformational team leader who listens with empathy and creates products people love to use. I have hands-on experience building, guiding, and launching RAG-powered chat experiences, and developing both agentic AI workflows and the tools we use to train and finetune the models behind them 10x faster than before.I\'ve gone 0 to 1, 1 to Millions, and Billions to More Billions. I\'ve led along the entire product lifecycle. Years of progressive responsibility in Search and Machine Learning have strengthened and polished my cross-functional consensus building, metric fluency, and logical chops. Since joining Product Leadership, I\'ve been passionate about growing and developing product management talent - both mentoring existing PMs, and helping others enter the field as part of a career progression/change. I\'m particularly interested in helping those who seek roles in Agentic AI, Search and Machine Learning.Specialties: Agentic AI workflows and Tools, Launching genAI experiences, Persona-Based Evaluation Chains for Knowledge Freshness and Accuracy, RAG (Retrieval Augmented Generation), Product Definition, Market Sizing, Business Case, Metrics and Measurement Strategy, Enterprise Software, Consumer Software, Semantic Search, Machine Learning, Artificial Intelligence, Human Resources Software, Statistics/Analysis, Team Leadership, Team Management, Product Marketing, Requirements Gathering, Specification, Experimentation, A/B Testing Strategy

Experience

1. Principal Ai Product Manager

   G-P

   Jan 2024 — Present

   Building the Agentic AI HR revolution. Driving customer satisfaction, operational efficiency and iterative velocity with thoughtful, impactful deployment of Human-In-the-Loop Agentic and RAG-backed AI solutions and productionalization tools for the risk-sensitive and accuracy-focused HR and Legal markets-Within first 90 days, Launched Global Customer Help Center powered by a RAG-based GenAI chatbot -Exceeded deflection and answerability targets by end of the first month-Enabled immediate insights with a Day One Tracking and Triage Dashboard (Databricks, Heap.)-Leading \"RC12\", which finetunes and trains our Agentic Workflows and Thinking Models 10x faster-Data Accuracy: Implementing Persona-Based article reviewing and rigorous evals to iteratively and experimentally improve our global employment knowledge base for G-P GIA (our general HR compliance AI chatbot) with accurate efficiency-Coaching/Mentoring/Upskilling the product team to transform customer insights and key target outcomes into agentic workflows with workshops, weekly office hours, walkthroughs, demos, and runbooks-Grand Prize Winner in G-P 2025 Global Company Hackathon

Education

• Stanford University

  BS, Engineering: Product Design

• Stanford University

  MSME, Mechanical Engineering

Skills

• SEO
• Start-Ups
• Data Analysis
• Product Design
• Product Launches
• Workforce Planning
• Product Demonstration
• Technical Training
• Technology Evangelism
• Cross-Functional Team Leadership
• Cheesesteak Preparation
• A/B Testing
• Product Management
• Semantic Search
• Software Product Management
• Diagnostics
• Sales Engineering
• Product Evangelism
• Software Training
• Virtualization Solutions
• Data Synchronization
• Mobile Devices
• Product Marketing
• Desktop Virtualization
• Problem Solving
• Search Engine Technology
• Agile