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Jeff Kinney
Senior Manager, Customer Service @Carrier Transicold Truck Trailer Refrigeration
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WORK HISTORY
Senior Manager, Customer Service @Carrier Transicold Truck Trailer Refrigeration
Chicago, IL, US
US-based people leader for Carrier Truck Trailer International. Developed and manages processes for customer service, to include incident resolution on the Lynx Fleet platform. Engages with software development teams to schedule and deliver on customer incidents. Developed a framework that has reduced incident resolution time by 92% in just under 8 months.
EDUCATION
Westminster College, Gore School of Business
M.B.A, Finance
Central College
B.A, Business Administration
SKILLS
ABOUT JEFF KINNEY
Bringing a process and data-driven champion mindset, I\'ve helped solve difficult problems throughout my career. With a comprehensive background as a leader in program/project management and business development, I\'ve developed and maintained systematic approaches to project delivery and program success. I am laser-focused on the client and work to establish, cultivate, and maintain productive, collaborative relationships. A leading advocate for data-driven decision making.Project Management/LeadershipE-Mail: j••••••••@icloud.comWith skills as a servant Leader, Jeff expertly translates the organization’s overall business strategy into specific, quantifiable goals and also monitors the performance in terms of achieving these goals. He desires to be a part of a vibrant and leading organization as a Senior Director or above. to assist the organization in all aspects by utilizing all his skills, knowledge, abilities and experience with a balance of hands-on management and leadership responsibilities.
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