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Jefferson Hales
Trainer Level Ii @Dealer.Com
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WORK HISTORY
Trainer Level Ii @Dealer.Com
Burlington, VT, US
The Trainer II helps to ensure a pervasive customer-focused mindset that maximizes customer brand loyalty. The trainer is a subject matter expert on digital advertising, and select Dealer Dot Com products, and has high level, working understanding of the infrastructure on which they reside. Direct contact with the Products team serving as a stakeholder for the Customer Service department, the Operations Lead is expected to provide visibility into internal and external issues, successes, and opportunities. I help to driving a consistent customer experience by reinforcing operational and technical process across the Digital Strategist team. Utilizing experience of the Digital Strategist role and client relationship, the trainer level II will coach Digital Strategist on effective strategies and best practices.
EDUCATION
Northern Vermont University
BA, Hospitality
ABOUT JEFFERSON HALES
Work Smarter Not Harder
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