Jeff Li
- Role
- Director, Workforce Management at EmblemHealth
- Location
- Queens, NY, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Jeff Li
A results-driven Operations & Workforce Management Leader with a growth mindset and a…
Experience
Director, Workforce Management
May 2021 — Present
Education
University of Kentucky
BBA, Management
University of Kentucky
Bachelor of Business Administration - BBA, Management Information Systems, General
Borough of Manhattan Community College
Certification, Oracle 8i Certification
2005 — 2006
Skills
- Process Improvement
- Cross-Functional Team Leadership
- Healthcare Information Technology
- Marketing
- Call Center
- Leadership
- Team Leadership
- Performance Improvement
- Team Building
- Customer Service
- Program Management
- Performance Management
- Business Process Improvement
- Business Planning
- Management
- Leadership Development
- Analytics
- Project Management
- Contract Negotiation
- Customer Relationship Management (Crm)
- Healthcare
- Business Analysis
- Recruiting
- Sales Operations
- Vendor Management
- Change Management
- Budgets
- Market Research
- New Business Development
- Coaching
- Call Centers
- Workforce Management
- Crm
- Outsourcing
- Insurance
- Account Management
- Customer Satisfaction
- Strategic Planning
- Software Documentation
- Six Sigma
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