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Jeff Li
Director, Workforce Management @EmblemHealth
Queens, NY, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2021 — Present
Director, Workforce Management @EmblemHealth
EDUCATION
N/A
University of Kentucky
BBA, Management
N/A
University of Kentucky
Bachelor of Business Administration - BBA, Management Information Systems, General
2005 — 2006
Borough of Manhattan Community College
Certification, Oracle 8i Certification
SKILLS
Process ImprovementCross-Functional Team LeadershipHealthcare Information TechnologyMarketingCall CenterLeadershipTeam LeadershipPerformance ImprovementTeam BuildingCustomer ServiceProgram ManagementPerformance ManagementBusiness Process ImprovementBusiness PlanningManagementLeadership DevelopmentAnalyticsProject ManagementContract NegotiationCustomer Relationship Management (Crm)HealthcareBusiness AnalysisRecruitingSales OperationsVendor ManagementChange ManagementBudgetsMarket ResearchNew Business DevelopmentCoachingCall CentersWorkforce ManagementCrmOutsourcingInsuranceAccount ManagementCustomer SatisfactionStrategic PlanningSoftware DocumentationSix Sigma
ABOUT JEFF LI
A results-driven Operations & Workforce Management Leader with a growth mindset and a…
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