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Jeff Heffner

Sr Software Quality Assurance Manager @AssistRx

Charleston County, SC, US
EMAILS
j••••••••@assistrx.com
MOBILE NUMBERS
+18•••••••87

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WORK HISTORY

Feb 2022 — Present

Sr Software Quality Assurance Manager @AssistRx

Orlando, FL, US

EDUCATION

2017 — 2017

The Iron Yard

Cert, Computer Science

SKILLS

Test PlanningSoftware Quality AssuranceTest CasesTest AutomationMicrosoft Sql ServerSqlAgile MethodologiesRegression TestingDatabasesUser Acceptance TestingAgile TestingScrumCloud ComputingSaasCrmEnterprise SoftwareTfsTestingQuality AssuranceXmlSystem TestingSoftware DocumentationSoftware Project ManagementIntegrationUsability TestingSoftware ImplementationMobile DevicesIisManual TestingSoftware as a Service (Saas)Customer Relationship Management (Crm)Customer ServiceThought LeadershipSocial MediaBloggingWeb HostingAgileSoftware Development Life Cycle (Sdlc)TroubleshootingApplication Support

ABOUT JEFF HEFFNER

Customer facing quality. If I\'m not looking for defects in applications, environments, or processes, you\'ll find me interacting with users. Blogs, community forums, user groups, conferences: quality software begins with customer interactions. I\'ve trained hundreds of new users and teammates over the phone, in the classroom, or on site during implementations in both the US and U.K. Firm believer in the Agile SDLC methodology, I thrive as part of a Scrum team.

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