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Start for FreeJulio Cezar Raucci
Business Analyst @Stefanini Group
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WORK HISTORY
Business Analyst @Stefanini Group
Business Analyst at CVC CORP.
EDUCATION
Universidade de Taubaté
Bachelor's degree
Universidade de Taubaté
Technician
SKILLS
ABOUT JULIO CEZAR RAUCCI
IT analyst with over 20 years of experience in supporting and analyzing information systems;· Always focusing on bringing cost reduction and improvements to the business processes;· Solid experience in supporting applications that are critical to business in a multicultural environment as a single point of contact working on 24x7 based support (on call);· Strong customer-oriented approach for incidents resolution always focuses on issues with higher level of priority;· Always following the processes and procedures, also suggesting improvements when recommended;· Solid experience of creating and keeping documentations updated;· Strong teamwork skills, also acting as Tech Lead.
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