Justin Berman

Store Manager @the LEGO Group

Portland, OR, US

Oversees store operations, implementing strategies to maintain and increase profitability.Developed and implemented a Performance Management Data Tool adopted across the United States and Canada, enabling consistent and holistic employee performance reviews.Authored instructional guides to facilitate leader adoption of the new performance management resource, leading to optimized collection of performance management data. Achieved and exceeded Key Performance Indicators, maintaining impeccable merchandising and operational standards to maximize efficiency and profit.Elevated guest experience through the execution of our service model, coaching sales associates to deliver exceptional branded experiences.Recruited and developed a highly productive and collaborative team, employing active coaching and performance management techniques.Fostered team growth by identifying and nurturing top candidates for promotion, ensuring continuous product knowledge and service training.

Lakeridge High School

High School Diploma

Portland State University

Business Communication

Cornell University

Certificate, Human Resources Management

University of Amsterdam

International Economics and Business