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Jayanga Wijayaratna

Customer Logistics Specialist @KiwiRail

Auckland, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Customer Logistics Specialist @KiwiRail

Auckland, NZ

Key Responsibilities:Booking and Delivery:Ensuring customer cargo is booked and delivered to its destination within specified timelines and requirements. Reporting and Analysis:Preparing daily reports, analyzing data, and identifying trends related to freight movement and exceptions. Forecasting:Predicting future freight volume and demand to optimize logistics operations. Customer Contact and Query Resolution:Addressing customer inquiries, resolving issues, and maintaining positive customer relationships. Road and Rail Coordination:Working with both road and rail transportation to ensure seamless movement of goods. Freight Booking:Managing the booking process for freight shipments, including scheduling and documentation. Communication Management:Maintaining clear and consistent communication with customers, internal teams, and other stakeholders. Health and Safety:Promoting a safe work environment and adhering to KiwiRail\'s safety standards. Tonnage Management:Managing the volume of freight to ensure efficient and cost-effective operations. Skills and Experience:Strong communication and interpersonal skills.Excellent problem-solving and analytical abilities.Ability to work effectively in a team environment.Proficiency in using relevant software and systems for logistics management.Understanding of supply chain management principles.Experience in the transportation or lo

EDUCATION

2015 — 2016

Auckland Institute of Studies (AIS)

GDIB( Graduate Diploma in International Business ), International Business

2010 — 2014

National Aerospace University -'Kharkiv Aviation Institute'​

Engineer’s Degree, Aerospace, Aeronautical and Astronautical Engineering

1995 — 2009

Dharmaraja college- Kandy- Sri Lanka

High School, Mathematics Stream

ABOUT JAYANGA WIJAYARATNA

I am a young professional with experience in Procurement, operations, purchasing and business development as who offers good analytical skills and problem-solving abilities.

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