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Jayanga Wijayaratna
Customer Logistics Specialist @KiwiRail
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WORK HISTORY
Customer Logistics Specialist @KiwiRail
Auckland, NZ
Key Responsibilities:Booking and Delivery:Ensuring customer cargo is booked and delivered to its destination within specified timelines and requirements. Reporting and Analysis:Preparing daily reports, analyzing data, and identifying trends related to freight movement and exceptions. Forecasting:Predicting future freight volume and demand to optimize logistics operations. Customer Contact and Query Resolution:Addressing customer inquiries, resolving issues, and maintaining positive customer relationships. Road and Rail Coordination:Working with both road and rail transportation to ensure seamless movement of goods. Freight Booking:Managing the booking process for freight shipments, including scheduling and documentation. Communication Management:Maintaining clear and consistent communication with customers, internal teams, and other stakeholders. Health and Safety:Promoting a safe work environment and adhering to KiwiRail\'s safety standards. Tonnage Management:Managing the volume of freight to ensure efficient and cost-effective operations. Skills and Experience:Strong communication and interpersonal skills.Excellent problem-solving and analytical abilities.Ability to work effectively in a team environment.Proficiency in using relevant software and systems for logistics management.Understanding of supply chain management principles.Experience in the transportation or lo
EDUCATION
Auckland Institute of Studies (AIS)
GDIB( Graduate Diploma in International Business ), International Business
National Aerospace University -'Kharkiv Aviation Institute'
Engineer’s Degree, Aerospace, Aeronautical and Astronautical Engineering
Dharmaraja college- Kandy- Sri Lanka
High School, Mathematics Stream
ABOUT JAYANGA WIJAYARATNA
I am a young professional with experience in Procurement, operations, purchasing and business development as who offers good analytical skills and problem-solving abilities.
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