Jason Low
Business Systems Support Analyst @ Spark Energy
- Role
- Business System Support Analyst at Spark Energy
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Jason Low
IT professional with extensive expertise in infrastructure, security, networking, and…
Experience
Business System Support Analyst
Apr 2024 — Present · US
Conducted a full-scale vulnerability remediation project, mitigating security risks and reducing organizational attack surface. Managed hybrid cloud infrastructure including IAM, MDM, and monitoring tools to protect sensitive systems and data. Secured endpoints with patching, antivirus, and email security controls in line with ISO 27001 Annex A requirements. Automated new hire/termination processes to enforce access control and least-privilege principles. Monitored servers, systems, and access alerts, achieving 99% uptime while ensuring incident detection and response. Authored detailed process documentation to establish repeatable, auditable workflows for compliance.
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