Jason Harmes

Retail Store Manager @T-Mobile

Lancaster, PA, US
MOBILE NUMBERS
+17•••••••77

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WORK HISTORY

Nov 2021 — Present

Retail Store Manager @T-Mobile

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PA, US

In 2023 I serve as a Mentor in T-Mobile\'s Leadership program. In 2022 I completed a 6 month T-Mobile Leadership program that involved Leading Multiple Stores. It included managing 4 TPR locations and 3 Metro PCS locations. In 2021 I recruited and hired 50+ employees for a T-Mobile hiring initiative in Central Pa. Also, in 2021 I was a L.E.A.D. Mentor/Coach for a Sales Associate that graduated the program and also got promoted to Retail Associate Manager. Leading, coaching, motivating, training, and influencing sales associates to achieve their individual sales goals and store goals.Hiring and developing effective sales associates. Creating successful sales associates by coaching and having monthly performance reviews. Merchandising our store with a set planogram. Lead weekly calls regarding where our district numbers are MTD, discuss upcoming promotions and operational changes, merchandising changeouts, and discuss ways of growing the business. Monthly and Weekly Inventory Management. Outreach Lead for Central Pa. My duties include finding events for our district, planning while keeping in mind our yearly budget. Also incorporate brand awareness with every event we plan. Brand awareness with Friday Night 5G Lights, East Market Growth Taskforce, and other projects.

EDUCATION

N/A

Strayer University

Associate's degree, Business Administration and Management, General

SKILLS

Mobile DevicesCustomer SatisfactionLeadershipTeam BuildingManagementSales OperationsCustomer RetentionDirect SalesCustomer ServiceSalesAccount ManagementWirelessCall CentersSales ProcessSales ManagementCustomer ExperienceTelecommunicationsRetail

ABOUT JASON HARMES

An experienced, results-focused manager excelling in- customer focus- change and innovation- strategic thinking- relationship building and influencing- talent management- wireless communication leader- community networking

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