Jasmine Beller

About Jasmine Beller

Client-facing business professional with experience in enterprise account coordination…

Experience

1. Partner

   Starbucks

   Dec 2024 — Present

   Deliver exceptional customer service, building rapport and trust with diverse clientele, contributing to a positive brand image and repeat business in a high-volume environment, generating an average of $9k in daily sales.• Consistently upsell food products, with an average of 65-75 food items sold per 100 customers, driving additional revenue and enhancing customer satisfaction.• Accurately manage customer transactions, handling cash, credit, and mobile payments, maintaining financial accuracy in a store with daily sales averaging $9K.• Effectively close the store by completing end-of-day procedures, including cash reconciliation, inventory checks, and ensuring the store is secure and ready for the next day’s operations.• Foster customer retention by building strong relationships and providing personalized service, resulting in repeat visits and loyalty from customers.• Resolve customer concerns with strong problem-solving skills, ensuring positive outcomes and repeat business in a high-demand setting.• Support management with administrative tasks, including creating and updating Excel spreadsheets to track inventory and sales, helping streamline operations and improve store performance.• Coordinate product donations by removing outdated retail items from the system and distributing them to local hospitals, fire departments, and schools, demonstrating a commitment to community support and corporate social responsibility.• Efficiently handle multiple priorities, ensuring smooth operations in a fast-paced store with significant daily revenue.

Education

• California State Polytechnic University-Pomona

  Master of Business Administration - MBA

• California State Polytechnic University-Pomona

  Bachelor's degree